While the immediate changes to Hosting Matters customers are few, here's what you need to know:
· EntirelyDigital has a larger, dedicated staff available 24/7 to address inquiries
· Over the next few months support staff integration will provide enhanced customer service will closely integrate our support staff to provide an increased level of customer service.
· Your hosting services and pricing remain unchanged.
· Invoices and emails will now come from “EntirelyDigital / HostingMatters.”
· Payment statements will reflect the new company name.
· Customers now have access to an extended range of services, including Offsite Cloud Backup, Advanced Enterprise Email, Virtual Private Servers (VPS),
· Dedicated Servers, Advanced Cloud Anti-spam/Anti-virus, and more
· Changes will be gradual, aimed at improving the services you receive.
· Your account details, control panel login information, and credentials will remain the same.
Thank you for your continued trust in Hosting Matters and EntirelyDigital. We look forward to serving you even better as we move forward together.
Your Hosting Matters / EntirelyDigital Team